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Terms and Condition

Here’s an overview of the Terms & Conditions for MI Yatra:

1. Acceptance of Terms

  • By using the MI Yatra website or its services, users agree to the terms and conditions outlined on the platform. These terms may be updated or modified at any time, and users are encouraged to review them periodically.

2. Use of Services

  • The MI Yatra platform provides customizable travel packages, holiday deals, and hotel bookings. Users must use the services for lawful purposes only and in accordance with these terms.
  • The platform is intended for personal use only, and any misuse or fraudulent activity will result in the suspension of the user's account.

3. Booking Terms

  • All bookings, including hotel reservations, transportation, and activities, are subject to availability. MI Yatra reserves the right to refuse or cancel any booking at its discretion.
  • Pricing for travel packages is subject to change without notice. Any changes in pricing or availability will be communicated to the user before finalizing the booking.
  • For booking confirmations, users are required to provide accurate personal and payment information.

4. Payment Terms

  • Full or partial payments may be required at the time of booking, depending on the type of travel package or service selected.
  • Payment can be made via credit card, debit card, or any other authorized payment method available on the MI Yatra platform.
  • MI Yatra uses a secure payment portal to process transactions, ensuring the protection of user financial information.

5. Cancellation and Refund Policy

  • Cancellation of bookings by the user may incur charges depending on the travel service or package and the time of cancellation.
  • Refunds, if applicable, will be processed as per the policy outlined in the booking agreement. Refund timelines may vary depending on the payment method used.
  • If you cancel your reservation more than 45 days preceding your check-in date, you will pay 30% of total amount.
  • If you cancel your reservation more than 30 days preceding your check-in date, you will pay 50% of total amount
  • If you cancel your reservation more than 15 days preceding your check-in date, you will pay 70% of total amount
  • If you cancel your reservation more than 10 days preceding your check-in date, you will pay 0% of total amount.

6. Changes to Travel Plans

  • MI Yatra reserves the right to make changes to travel plans or itineraries in case of unforeseen circumstances (e.g., natural disasters, government restrictions, or airline cancellations).
  • If changes are made to the travel itinerary, MI Yatra will notify the user and offer alternatives or refunds where applicable.

7. User Responsibilities

  • Users must ensure the accuracy of all personal details provided at the time of booking. Any discrepancies or errors are the user's responsibility.
  • Users are responsible for obtaining any necessary travel documents, including passports, visas, and permits, as required by their destination country.
  • MI Yatra is not liable for any travel disruptions resulting from issues with documentation or traveler compliance with local laws.

8. Liability

  • MI Yatra is a facilitator of travel services and does not own or control any accommodations, transportation services, or other travel-related services. Therefore, MI Yatra is not responsible for any losses, damages, or inconveniences that may arise during the trip due to third-party service providers.
  • Users acknowledge that travel plans may carry risks, including delays or changes beyond MI Yatra’s control. MI Yatra's liability is limited to the amount paid for the service in the event of a dispute.

9. Third-Party Links and Services

  • MI Yatra may provide links to third-party websites or services. These are for informational purposes, and MI Yatra does not endorse or take responsibility for the content or services provided by these third parties.

10. Intellectual Property

  • All content on the MI Yatra platform, including logos, graphics, text, and software, is the intellectual property of MI Yatra. Unauthorized use, reproduction, or distribution of any content is prohibited without prior consent.

11. Governing Law and Jurisdiction

  • The terms and conditions are governed by the laws of India. Any disputes arising from the use of MI Yatra's services will be subject to the jurisdiction of the courts located in India.

12. Contact Information

  • For any inquiries or issues regarding bookings, users can contact MI Yatra’s customer support via phone at 9418685909 or through their official website.

This outline of terms ensures clarity in how bookings are handled, the payment process, cancellation policies, and user rights. Users are advised to review these terms carefully before proceeding with any travel arrangements through MI Yatra.

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